Read verified Callbell reviews from G2. Below are real testimonials that Callbell customers shared on G2, collected here alongside feedback from other platforms — translated into 5 languages.
“Callbell's service is absolutely the best I've ever experienced. I dealt with Joaquin, who is in France, while I'm in South Africa. We tried other companies closer to home, but I have no words for how happy I am to have found Callbell — Joaquin, you're a real asset! No problems so far: I was guided step by step the whole way.”
“The clean, simple interface is designed, built and evolving with the workflow of a sales or support agent in mind. Easy to set up and manage. Close support in our own language, with precise knowledge of the Latin market's needs. The only thing to develop further: analytics could be easier to understand, as the reports are sometimes complex — not a real downside, just room to improve.”
“Integration with the main social networks used for communication; pre-defined messages that make talking to customers easier; metrics shown as charts; and a contact funnel that can be used as a sales funnel. The only downside: every now and then the chat stops working, you have to refresh the page, and the conversation often gets lost, so you need to 'find' it again to continue.”
“The most useful feature is having all the major messaging apps inside Callbell — WhatsApp, Facebook Messenger, Instagram messages, Telegram and more. There's really nothing to dislike; the only thing that could improve is the pricing of the plans.”
“Callbell offers a simple way to manage WhatsApp contacts through a website or app. Their interface lets multiple users handle conversations without needing access to a physical phone. The only downside is the extra cost to support Instagram direct messages.”
“Callbell is a fantastic app for my needs; it has helped us a lot, because communication is a fundamental part of business growth. The app lets you test the features it offers, it integrates almost perfectly with WhatsApp Business and Facebook, and it's a new way of working that had never been implemented before. I love how it keeps adding more and more, making it more unique every time. To this day Callbell hasn't given us a single problem — on the contrary, the more features we learn, the more we love it.”
